SN502-4CH1 1 INSTRUCTION MANUAL V1.2Model#: SN502-4CHwww.defender-usa.comSmart Phone Compatible H.264 DVR Security System4 Channel DVR w/ 4 Indoor/O
SN502-4CH7 1. Numerical Keypad: Buttons 1-4 will display the corresponding camera on full screen2. All: Switch to quad viewing mode3. Menu: Acc
SN502-4CH8 BASIC SETUPTHINGS TO CONSIDER BEFORE INSTALLATION• The camera should be installed between 8 and 13ft above the area to be monitored• Bef
SN502-4CH9 BASIC SETUPINSTRUCTIONS1. Plug 12V adapter (A) into electrical wall outlet or surge protecting power bar.2. Plug the single end of the f
SN502-4CH10 BASIC SETUPCONNECTING A MONITOR1. Connect a BNC to RCA connector to the top VIDEO OUT connection on the back of the DVR.2. Plug the RCA
SN502-4CH11 GETTING STARTEDGETTING STARTEDNow that you have powered up the DVR and properly connected it to a TV or monitor you are ready to begin se
SN502-4CH12 FUNCTION MENU 1. By right clicking the mouse. To access items on this menu with the mouse move the mouse pointer over the option to h
SN502-4CH13 SHORTCUT MENUVideo Search Selecting this shortcut prompts the video search menu to appear. This allows you to search through the previous
SN502-4CH14 SHORTCUT MENUStart Record • Selecting this shortcut prompts the DVR to begin recording (if it is not already recording). This will overr
SN502-4CH15 The main menu can be accessed by pressing the menu button on the front of the DVR or by selecting it from the function menu.To access the
SN502-4CH16 USING THE KEYBOARDThe keyboard is used when typing in passwords, dates and labeling/naming certain things. This keyboard will appear mult
SN502-4CHNEEDHELP?DO NOT RETURN THIS PRODUCT TO THE STOREPlease contact a DEFENDER customer support representative rst regarding any additional infor
SN502-4CH17 MAIN MENUPositionThis will determine where the camera title will be displayed in the camera viewing window. To change the position of the
SN502-4CH18 Time DisplayThis DVR gives you an option to display the time while it is recording and while it is in live view mode. The default setting
SN502-4CH19 RECORD SETUP This option allows you to turn on or o each camera, adjust the resolution, pick a video quality, turn on or o auto record
SN502-4CH20 MAIN MENUTo set your DVR for schedule record: 1. Select the drop down menu beside “Rec. Mode”. 2. Highlight the words TIME SCHEDULE REC
SN502-4CH21 MAIN MENUSchedule Copy FunctionSelecting the COPY button will copy one days schedule and paste it into other days that you specify. This
SN502-4CH22 MAIN MENUType: Determines how the DVR will acquire an IP address; DHCP, Static or PPPoE. DHCP: DHCP (Dynamic Host Conguration Protocol)
SN502-4CH23 IE Port: Refers to the port that your DVR will use to communicate with your network and Internet. Knowing this port is necessary for the
SN502-4CH24 DNS: Stands for “Domain Name System” and is for advanced network setup. DNS is used to convert common names into website IP Addresses. I
SN502-4CH25 VIDEO SEARCH This option allows you to search through your previously recorded footage and nd footage recorded from particular dates and
SN502-4CH26 File List This DVR allows you to view the le list for each day that you have recorded footage. The le list allows you to see what the t
TO REDUCE THE RISK OF ELECTRIC SHOCK, DO NOT REMOVE THE COVER (BACK).NO USER SERVICEABLE PARTS INSIDE. REFER SERVICING TO QUALIFIED SERVICE PERSONNEL
SN502-4CH27 To Backup footage onto USB device: 1. Make sure a USB device or USB burner is plugged into the proper USB connection on the back of the
SN502-4CH28 MAIN MENUHDD This menu option gives you information about your HDD (hard disk drive), allows you to enable overwrite mode, and format the
SN502-4CH29 MAIN MENUHDD Format Formatting the HDD erases all recorded video and audio on your hard disk drive. Formatting will not erase any of you
SN502-4CH30 MAIN MENUAlarm Setup The alarm menu allows you to adjust for which alarms you would like set, adjust time the internal buzzer will sound
SN502-4CH31 PTZ SetupPTZ setup allows you to input information for a PTZ camera. (PTZ cameras not included) The information must be entered in the DV
SN502-4CH32 MAIN MENUMotion Detection This menu option allows you to adjust the motion detection settings for each individual camera. The settings yo
SN502-4CH33 MD AreaMD area stands for Motion Detection area. This setting allows you to adjust particular areas of each camera where motion will and
SN502-4CH34 SYSTEM SETUP This menu option allows you to change system settings on your DVR. The settings you can change include: • Date and Time: A
SN502-4CH35 1. Select the column next to the date you would like to change and a keyboard will appear.2. Type the date in the order of the selecte
SN502-4CH36 MAIN MENUDST DST stands for daylight saving time; you can adjust the DVR to change automatically when daylight saving time approaches, th
SN502-4CH1 TABLE OF CONTENTS ...1INTRODUCTION ...
SN502-4CH37 Password Setup This menu selection allows you to change the device ID, enable password protection as well as set a new password for users
SN502-4CH38 Video Setup This menu option allows you to adjust the resolution of the VGA output. To adjust the resolution for a VGA device: 1. Select
SN502-4CH39 MAIN MENULanguage This DVR allows you to set many dierent languages. The languages you have to choose from include: English, Dutch, Ital
SN502-4CH40 To turn auto maintenance on or o: 1. Select the scroll bar next to “auto maintain” and list will appear.2. Highlight whether you would
SN502-4CH41 PLAYBACKVIDEO SEARCH There are three ways to access the search menu for playback:1. Pressing the play button on the front panel or the r
SN502-4CH42 File List This DVR allows you to view the le list for each day that you have recorded footage. The le list allows you to see what type
SN502-4CH43 Playback Through DVROnce you have selected the footage you would like to view, press select and the footage will automatically play. Upon
SN502-4CH44 COMPUTER PLAYBACK When you backup footage onto a USB device you can view the backed up footage on your computer. Viewing your footage fro
SN502-4CH45 Note: “Open Local Dir” works the same as Open Local Disk and Open Remote Device only works if the device is directly connected to compu
SN502-4CH46 Software FunctionsThe software has many functions. The drop down menus allow you to adjust the video, the le menu allows you to open vid
SN502-4CH2 TABLE OF CONTENTS Playback through DVR ... 43
SN502-4CH47 1. Minute Bar: Displays when the footage was recorded and for how long in minutes. You can also adjust the small box to move to partic
SN502-4CH48 To save a section of video: 1. Move the cursor (on the green bar) to the section of footage you would like to save. 2. Select the ST ic
SN502-4CH49 Processor Amplication ControlThis area allows you to adjust the Brightness, Contrast, Hue and Saturation of the playback video. To adjus
SN502-4CH50 NETWORK GUIDEREQUIREMENTSYou will need to have: The DVR connected to a router The router connected to the Internet A PC or laptop that
SN502-4CH51 1. Press “Menu.” 2. Enter password if prompted. The default password is 123456.3. Select “NETWORK SETUP.”4. Make sure the “IP Mode” i
SN502-4CH52 Method 1: 1. Open up Internet Explorer.2. Click on TOOLS.3. Click on INTERNET OPTIONS.4. Click on the SECURITY tab then the CUSTOM LE
SN502-4CH53 NETWORK GUIDEMethod 2:Add the DVR’s IP address to the Trusted Sites in Internet Explorer. 1. Open up Internet Explorer.2. Click on TOOL
SN502-4CH54 Log in to the DVR (Using Internet Explorer):By default the DVR will require a user to input a password before being able to view the DVR
SN502-4CH55 VIEWING YOUR DVR OUTSIDE OF YOUR NETWORKNow that you have successfully viewed your DVR and cameras from a computer connected to the same
SN502-4CH56 OPTION 1: (recommended)This option gives you an audio enabled video that has step-by-step instructions on how to port forward your DVR fo
SN502-4CH3 INTRODUCTIONWHAT IS INCLUDED• Camera Mounting Hardware • Quick Start Guide • Instruction Manual • RCA to RCA (Male) Cable• Power
SN502-4CH57 OPTION 2: 1. Open up your web browser and go to: www.portforward.com 2. Once the site has loaded, scroll down to the large list of rout
SN502-4CH58 TESTING PORT FORWARDINGIf you would like to see if your port forwarding worked, follow these steps : 1. Open a web browser and type in w
SN502-4CH59 IF YOU CANNOT CONNECTIf the remote viewing does NOT connect it could be due to one of the following issues:• Make sure the browser is In
SN502-4CH60 DDNS (Dynamic DNS)Instead of having to type in the IP address to access the DVR online you can use DDNS to create an easy to remember web
SN502-4CH61 DynDNS SETUP The following instructions are for DYNDNS.org setup 1. On a computer that is connected to the same router as the DVR, open
SN502-4CH62 LOG INTO THE ACCOUNT AND SETUP A DDNS HOSTTo set up a DynDNS name for your DVR:1. Enter the DYNDNS.org user name and password you create
SN502-4CH63 TO VIEW DVR THROUGH HOST NAME1. Ensure that all your DYNDNS account information is entered into your DVR’s DDNS setup screen. 2. Open
SN502-4CH64 Just like the DVR menu, submenus have certain functions that have the same meaning: • Next: This software can be used with many DVR’s a
SN502-4CH65 ONLINE SOFTWARELive Mode The st tab along the top of the screen for the online viewing allows you to view the DVR in live mode. From thi
SN502-4CH66 ONLINE SOFTWAREThe controls for the PTZ camera are as follows: Zoom: Pressing the + zooms in and pressing the – zooms out Focus: Pressi
SN502-4CH4 FEATURESiPhone and BlackBerry CompatibleAccess live video footage directly from your iPhone, BlackBerry1 or other smart phone.2Record Over
SN502-4CH67 ONLINE SOFTWARETo search through footage: 1. Select the date you would like to view the footage from on the calendar by double clicking
SN502-4CH68 Pause/Play: Pressing this pauses playback. If the video is currently paused, pressing this button again will prompt the video to begin
SN502-4CH69 SETUP This tab allows you to go through particular settings and make adjustments to the DVR. The menu options you can adjust include: •
SN502-4CH70 To change the schedule:1. At the bottom of the schedule area, select the type of recording you would like to insert at particular days a
SN502-4CH71 Alarm Setup The alarm menu on the online software allows you to adjust for motion detection, motion detection area and motion detection s
SN502-4CH72 PTZ SetupPTZ setup allows you to input information for the connected PTZ camera. (PTZ cameras not included). The information must be setu
SN502-4CH73 Settings This tab allows you to adjust general settings for your online viewing software and DVR. The settings you can adjust include the
SN502-4CH74 Password Setup This menu selection allows you to enable password protection as well as set a new password for the user and admin accounts
SN502-4CH75 Host Info This area shows you information about your DVR system. The information you view cannot be changed. HDD Status: Shows you how
SN502-4CH76 MOBILE VIEWING This DVR is compatible with iPhone, BlackBerry, Windows Mobile and Symbian operating systems on 3G networks. Before you ca
SN502-4CH5 FEATURES Advanced Motion Activated RecordingAdvanced motion detection settings ensure that false alarms are not triggered—the easy motion
SN502-4CH77 BUTTONS AND CONNECTIONS1. Viewing Screen2. PTZ controls 3. Channel selection keys4. Play & Pause5. Snapshot6. Full screen7.
SN502-4CH78 From your phone: 1. Open up the area that the software was saved to.2. Select QQeye software to open. If prompted where to install the
SN502-4CH79 Symbian Mobile From your computer:1. Connect phone to computer and open the memory card or installation folder. 2. Insert included CD i
SN502-4CH80 The cameras are not sequencing• Check if you have sequence turned on under the camera menu options• You must initiate the sequencing to
SN502-4CH81 Cannot power o DVR • The DVR is set to run as long as it is plugged in. To power o the DVR disconnect the power cablePlayback video is
SN502-4CH82 I can’t see the online footage using my external IP address• Sometimes your router will not allow you to view the footage with your exte
SN502-4CH83 DVR SPECIFICATIONSVideo System ...NTSC / PAL (Manual Switching
SN502-4CH84 DVR SPECIFICATIONSPTZ Control ... Yes (Pelco-D, Pelco-P)Dwell Time (
SN502-4CH85 WHAT IS INCLUDEDFEATURES4 x Indoor/Outdoor Night Vision CCD Color Cameras4 PIN DIN to RCA (male) Video/Power Wire • BNC to RCA Connec
SN502-4CH86 WIRING INSTRUCTIONS1. Plug 12V adapter (A) into electrical wall outlet or surge protecting power bar.2. Plug the single end of the four
SN502-4CH6 BUTTON AND CONNECTIONS1. Power: Glows green when DVR is turned on 2. HDD: Flashes when hard drive is in use 3. Directional Keys:
SN502-4CH87 SPECIFICATIONSCamera Type ...Weather resistant Col
SN502-4CH88 Before contacting technical support, please follow the troubleshooting tips below for solutions to common problems.No picture/signal
SN502-4CH89 For more information on additional accessories, parts and much more, please visit:www.defender-usa.comwww.defender-usa.com89If you accide
DisclaimerDefender does not endorse any of defender products for any illegal activities. Defender is not responsible or liable in any way shape or for
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